BIRD + WOLF are an ethical and sustainable fashion company utilising ex-army apparel. We respect that these jackets have had a journey and therefore most are beautifully imperfect. All of our clothes are gender neutral.
We do not accept returns for our bespoke items nor complaints pertaining to the quality of our goods, i.e. wear and tear. We purposefully use ex-army and utility wear not only because of the ethos of sustainability, but we feel that the durability and quality of these clothes are better than a large percentage of today's factory made clothes.
We are happy to accept returns and apply full refunds or exchange of items (sizes, styles etc.) for our non-bespoke items*. All items must be returned within 14 days of purchase. All items must be in the condition they were received in. Any items that are damaged or smell strongly of smoke, perfume or other fumes - in other words have been worn - will be returned without a refund.
* Should you wish to exchange and item for an item costing more we will invoice for the difference once the item has been received under the conditions stated above.
Please email firstname.lastname@example.org to arrange returns. Thank you.
Peace + Love